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Bringing insights to Trader Voice: Cloud9 Transcription and Voice Analytics in Action

Symphony Innovate New York 2024

Symphony’s George Marchitella, Cloud9 Professional Services Specialist, Alex Francisci, Head of Product for Markets Voice and Video, Corry Starr, Head of Voice Sales, Americas, discuss how Symphony leverages AI capabilities like summarization and voice analytics to provide real-time actionable insight and workflow efficiencies for traders and trader-adjacent teams.

Generate summaries from conversations, tag deals and generate alerts with AI built for traders. Watch how traders and technology teams visualize and distribute aggregated trader voice call data and draw thematic insight.

Symphony’s Head of Product for Markets Voice and Video, Corry Starr, Head of Voice Sales, Americas, discuss how Symphony leverages AI capabilities like summarization and voice analytics to provide real-time actionable insight and workflow efficiencies for traders and trader-adjacent teams. She is joined on stage by Eslam Gebriel, Vice President, Voice and Video Product Management, Goldman Sachs and Steve Surdykowski, Senior Platform Engineer, Capital One.

Discover more and get started with Symphony.

Recorded live in New York on April 18, 2024.

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This content features products and functionality that are offered or being developed by Symphony at the time of recording. Future availability is subject to change.